Last Updated: April 10, 2026
These Terms and Conditions (the “Terms”) govern your access to and use of the websites, platform, applications, APIs, integrations, and related services provided by Inquirly, Inc. (“Inquirly,” “we,” “our,” or “us”) (collectively, the “Services”).
By accessing or using the Services, or by clicking to accept these Terms, you agree to be bound by them. If you are using the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” and “Customer” will refer to that entity.
If you do not agree to these Terms, do not access or use the Services.
1. Company Information
Legal entity name: INQUIRLY LLC
Business address: 254 Chapman Rd, Ste 208 #25259, Newark, DE 19702 US
Contact email: support@inquirly.ai
2. Related Terms and Policies
Your use of the Services is also subject to our:
- Privacy Policy
- Data Processing Addendum (“DPA”), where applicable
- any Order Form, subscription plan, or other commercial terms agreed between you and Inquirly
- any applicable product-specific terms, feature terms, or trial terms
If there is a conflict between these Terms and an executed Order Form or other written agreement signed by both parties, the signed agreement will control to the extent of the conflict.
3. Eligibility and Authority
You may use the Services only if:
- you are legally capable of entering into a binding contract; and
- if you are using the Services on behalf of an entity, you have authority to bind that entity to these Terms.
The Services are intended for business use and are not directed to children.
4. Accounts and Registration
To access certain features, you may need to create an account or be invited to a workspace. You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for:
- maintaining the confidentiality of your login credentials
- all activities that occur under your account, except to the extent caused by our breach of these Terms or failure to use reasonable security measures
- promptly notifying us of any unauthorized use of your account or security incident involving your credentials
We may suspend or terminate accounts that contain false, misleading, incomplete, or unauthorized registration information.
5. Access to the Services
Subject to these Terms and your compliance with them, Inquirly grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the applicable subscription term for your internal business purposes.
You may not use the Services except as expressly permitted by these Terms.
6. Subscription Plans, Orders, and Enterprise Services
The Services may be offered on a self-serve, trial, paid subscription, or enterprise basis.
Your access to certain features, usage limits, support levels, or commercial terms may depend on your selected plan, Order Form, or other written agreement with Inquirly.
If you purchase an enterprise plan or enter into an Order Form, that Order Form may specify additional terms relating to pricing, usage, support, invoicing, or other commercial matters.
7. Free Trial
If Inquirly offers you a free trial, the trial period will continue for the period stated at the time of signup or in the applicable offer.
Unless expressly stated otherwise in writing:
- free trials last for 30 days
- free trials do not automatically renew into a paid subscription
- you will not be charged automatically at the end of the free trial
We may modify, suspend, or terminate a free trial at any time, subject to applicable law.
Trial accounts may have limited features, functionality, or support.
8. Fees, Billing, and Payment
Paid subscriptions may be offered on a monthly or annual basis, as described at the time of purchase or in the applicable Order Form.
You agree to pay all fees and charges associated with your subscription, including any applicable taxes, except taxes based on Inquirly’s net income.
If you purchase through a self-serve flow, you authorize us and our payment processors to charge the payment method you provide for the applicable fees.
Unless otherwise stated:
- fees are quoted and payable in U.S. dollars
- fees are non-refundable except as required by law or expressly stated in writing
- annual subscriptions are billed in advance
- monthly subscriptions are billed on a recurring monthly basis during the subscription term, if applicable to your selected plan
If payment is overdue, we may suspend access to the Services after providing reasonable notice, unless prohibited by law or otherwise agreed in writing.
9. Changes to Pricing or Plans
We may update pricing, packaging, feature availability, or plan limits from time to time. Any changes to recurring subscription pricing will apply prospectively and, unless otherwise stated, no earlier than the next renewal term after we provide notice.
Nothing in this section limits any separately negotiated pricing set out in an Order Form during its stated term.
10. Customer Content
As between you and Inquirly, you retain all right, title, and interest in and to any data, content, materials, communications, files, attachments, call recordings, transcripts, messages, knowledge base materials, contacts, and other information submitted to, stored in, transmitted through, synced with, or otherwise made available through the Services by you or on your behalf (“Customer Content”).
You grant Inquirly a non-exclusive, worldwide, limited right to host, store, copy, transmit, process, display, modify, and otherwise use Customer Content solely as necessary to:
- provide, operate, maintain, and support the Services
- prevent or address security, fraud, abuse, or technical issues
- comply with law or valid legal process
- enforce these Terms and our other applicable agreements
- generate Aggregated and De-Identified Data as permitted under these Terms
You represent and warrant that you have all rights, permissions, and legal bases necessary to provide Customer Content to Inquirly and to permit its Processing under these Terms.
11. Aggregated and De-Identified Data
Inquirly may collect, generate, and use aggregated, anonymized, or de-identified data derived from the use of the Services for lawful business purposes, including analytics, security, benchmarking, service improvement, usage reporting, and product development, provided that such data does not identify you, your users, or any individual, and cannot reasonably be used to do so.
For clarity, Inquirly does not use Customer Content to train general-purpose or shared AI models.
12. AI Features
The Services may include AI-enabled or automated features that classify, summarize, route, prioritize, draft, or otherwise assist with communications and workflows.
You acknowledge that:
- AI-generated outputs may not always be accurate, complete, or appropriate
- you are responsible for reviewing and determining whether outputs are suitable for your use case
- you are responsible for your workflows, configurations, approvals, and business decisions made using the Services
You remain responsible for ensuring that your use of AI-enabled features complies with applicable law and your obligations to your customers, users, employees, and contacts.
13. Acceptable Use
You may not, and may not permit others to, use the Services to:
- violate any applicable law or regulation
- infringe, misappropriate, or otherwise violate the rights of others
- send spam, phishing messages, fraudulent messages, deceptive communications, or unauthorized advertising
- distribute malware, viruses, or other harmful code
- interfere with or disrupt the integrity, performance, or security of the Services
- attempt to gain unauthorized access to the Services or related systems
- reverse engineer, decompile, disassemble, copy, modify, or create derivative works from the Services, except to the extent such restriction is prohibited by law
- use automated means to scrape, extract, or harvest data from the Services except through authorized features or APIs
- use the Services for unlawful surveillance, harassment, abuse, or harmful or deceptive automated decision-making
- upload, transmit, or process Customer Content without appropriate rights, notices, or permissions
- use the Services in any way that could damage, disable, overburden, or impair the Services or the use of the Services by others
We may define additional product-specific use restrictions from time to time where reasonably necessary to protect the Services, our users, or third parties.
14. Third-Party Services and Integrations
The Services may interoperate with or include integrations with third-party services, applications, content, websites, or products. Your use of third-party services is subject to the applicable third-party terms and privacy policies.
Inquirly is not responsible for third-party services or products that are not owned or controlled by Inquirly, including their availability, accuracy, security, or data handling practices.
You are responsible for enabling and managing your third-party integrations and for ensuring that you have the rights and permissions needed to connect them to the Services.
15. Feedback
If you provide comments, suggestions, ideas, improvements, or other feedback regarding the Services (“Feedback”), you grant Inquirly a worldwide, perpetual, irrevocable, non-exclusive, royalty-free right to use, reproduce, modify, and otherwise exploit that Feedback for any lawful purpose, without restriction or obligation to you.
16. Monitoring, Suspension, and Enforcement
We may monitor use of the Services to the extent permitted by law and as reasonably necessary to operate, secure, support, and enforce our rights with respect to the Services.
We may suspend or limit access to the Services immediately if:
- you breach these Terms
- your use poses a security risk to the Services or others
- your use could subject Inquirly or others to liability
- payment is overdue
- required by law or legal process
- necessary to prevent fraud, abuse, spam, or misuse
Where practicable, we will provide notice and an opportunity to cure before suspension. We are not required to do so where immediate action is reasonably necessary.
17. Intellectual Property Rights
The Services, including all related software, technology, designs, interfaces, text, graphics, trademarks, logos, and other materials provided by Inquirly, are owned by or licensed to Inquirly and are protected by intellectual property and other laws.
Except for the limited rights expressly granted under these Terms, no rights are granted to you by implication, estoppel, or otherwise.
18. Confidentiality
Each party may receive non-public information from the other party that is designated as confidential or that reasonably should be understood to be confidential (“Confidential Information”).
The receiving party will:
- use the disclosing party’s Confidential Information only as necessary to perform or exercise its rights under these Terms
- protect it using reasonable care
- not disclose it to third parties except to its employees, contractors, advisors, and service providers who need to know it and are bound by confidentiality obligations
Confidential Information does not include information that:
- is or becomes public through no fault of the receiving party
- was already known to the receiving party without restriction
- is received lawfully from a third party without restriction
- is independently developed without use of the disclosing party’s Confidential Information
Nothing in this section prevents disclosure required by law, provided the receiving party gives notice where legally permitted.
19. Privacy and Data Processing
Our collection and use of personal information as a controller or business is described in our Privacy Policy.
To the extent Inquirly processes Customer Personal Data on your behalf, our Data Processing Addendum applies where applicable and is incorporated into these Terms by reference.
You acknowledge that you are responsible for determining whether the Services are appropriate for your intended use and for providing any notices or obtaining any consents required in connection with your use of the Services, including for Customer Content, connected channels, and call recording features.
20. Security
Inquirly uses reasonable and appropriate technical, administrative, and organizational safeguards designed to protect the Services and Customer Content. However, no security measure is perfect, and no system can be guaranteed to be completely secure.
21. Term and Termination
These Terms begin when you first access or use the Services and continue until terminated.
You may stop using the Services at any time. If you are on a paid subscription, cancellation will take effect at the end of the then-current billing period unless otherwise stated in your plan or Order Form.
We may terminate these Terms or your access to the Services:
- for convenience upon notice, if you are using a free plan or free trial
- for material breach if you fail to cure the breach within a reasonable period after notice, where cure is feasible
- immediately if your use creates legal exposure, security risk, fraud risk, or harm to the Services, us, or others
- if required by law
22. Effect of Termination
Upon termination or expiration:
- your right to access and use the Services will end
- you must stop using the Services
- we may disable access to Customer Content
- subject to your plan, the functionality of the Services, and applicable law, you may have a limited period to request export of Customer Content
- we may delete or return Customer Content in accordance with our then-current practices, the applicable Order Form, the DPA if applicable, and legal retention requirements
Certain provisions of these Terms will survive termination, including provisions relating to fees owed, intellectual property, confidentiality, aggregated and de-identified data, disclaimers, limitation of liability, indemnification, and dispute resolution.
23. No SLA; Service Changes
Unless expressly stated in a separate written agreement signed by both parties, Inquirly does not provide any service level agreement, uptime commitment, or guaranteed support response time under these Terms.
We may modify, update, discontinue, or remove features of the Services from time to time, provided that we do not materially reduce the core functionality of a paid subscription during its then-current term except where necessary for security, legal, or technical reasons.
24. Disclaimers
THE SERVICES, INCLUDING ALL RELATED FEATURES, OUTPUTS, CONTENT, AND INTEGRATIONS, ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INQUIRLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
INQUIRLY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT ANY OUTPUTS, REPORTS, CLASSIFICATIONS, SUMMARIES, OR RECOMMENDATIONS GENERATED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, OR FIT FOR YOUR PARTICULAR PURPOSE.
25. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- IN NO EVENT WILL INQUIRLY OR ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- INQUIRLY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
- THE AMOUNTS PAID OR PAYABLE BY YOU TO INQUIRLY FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
- ONE HUNDRED U.S. DOLLARS (US $100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATION TO INQUIRLY.
- THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
26. Indemnification
You will defend, indemnify, and hold harmless Inquirly and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- your Customer Content
- your use of the Services in violation of these Terms
- your violation of applicable law
- your infringement or misappropriation of any third-party rights
This section does not apply to the extent a claim arises from Inquirly’s own breach of these Terms or violation of law.
27. Governing Law and Venue
These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in New York, New York, and each party consents to the personal jurisdiction and venue of those courts.
28. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated version and update the “Last Updated” date. Unless otherwise stated, changes will become effective when posted.
If you continue to use the Services after the updated Terms become effective, you agree to the revised Terms.
29. Miscellaneous
These Terms, together with any incorporated policies and applicable Order Forms, constitute the entire agreement between you and Inquirly regarding the Services and supersede prior or contemporaneous agreements on that subject matter.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
You may not assign or transfer these Terms without our prior written consent, except in connection with a merger, acquisition, or sale of substantially all of your assets. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
30. Contact
If you have questions about these Terms, please contact:
Mailing address:
INQUIRLY LLC
254 Chapman Rd, Ste 208 #25259, Newark, DE 19702 US
